Is the software specifically for charities

Yes, the software has charity specific features, e.g. multi-fund accounting, donations and Gift Aid, and Charity Commission reports.

Does your software include Gift Aid claims?

Yes, the software has full donations and Gift Aid management, and produces the Gift Aid schedule in HMRC format.

Does your software produce a SOFA?

Yes, the software produces a SOFA (Statement of Financial Activities) in Charity Commission format.

Does your software have multi-fund accounting?

Yes, you can set up as many funds as you wish. You have to have a General fund, but can have as many designated, restricted and endowment funds as you want.

Can I produce invoices in the software?

Yes, but only in the Advanced package.

Does the software support foreign currency?

Yes, but only in the Advanced package.

Can the software handle VAT?

Yes, the software handles VAT and can submit VAT returns via MTD (Making Tax Digital).

Does the software have automatic bank feed?

No, but you can import transactions from your bank statements.

Can my colleague access the software too?

Yes, if you have a multi user subscription. If you have single user, you can share the login.

Can other users have restricted or read only access?

Yes, you can control who can do what within the software.

Does the software have budgets?

Yes, you can have fund budgets (and Project budgets in the Advanced package).

Can other users have restricted or read only access?

Yes, you can control who can do what within the software.

Can the software handle grants?

Yes, grants can be tracked within the software.

Does the software produce year end reports?

Yes, the software includes the reports to submit along with your return.

Can I run Receipts & Payment accounts?

Yes, but in the Standard package only.

Does the software come with help?

Yes, the software comes with a great setup and procedures guide. The software also has fully integrated online help, videos on our YouTube channel, all backed up by our helpdesk.

Can my auditor access the software?

Yes, we can allow auditor access for £50 + VAT for 90 days (£60.00 inc.)

Do you offer training?

Yes, we offer remote training, which can be booked by the hour, charged at £75 + VAT per hour.

Can you help out with our payroll?

Yes, we offer a fully managed payroll service for £30 + VAT per pay run (£36.00 inc.).

Can I access the software online?

Yes, we offer fully hosted cloud software, which can be access from any device with an internet connection (PC, laptop, Mac, iPad, Chromebook etc).

I don't like the cloud, do you have a desktop version?

Yes, our software is available to run on Windows computers.

Does your software run on Apple / Mac / iPad, Chromebook etc ?

Our online version is platform independent, so can be access from any device with an internet connection (PC, laptop, Mac, iPad, Chromebook etc, etc)

Do you offer support?

Yes, and it’s included in the subscription! We have a UK based support team that are here to help via email or telephone. The support desk is open Monday-Friday, 9:30 to 4:30, and support emails can be sent in at any time.

Can I have a free trial?

Yes, we offer a free, no obligation 30 day trial.

I've never heard of Paxton, how long have you been around?

Paxton was established in 1979 – two years before Sage!

Where are Paxton based?

We have offices in Rushden, Northamptonshire, but most of our staff work remotely. We’re 100% UK based.

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